When connected to a Windows host, oCam can appear as one of the following three on device manager;
- Normal device under camera(for Windows 10) or imaging devices(for Windows 7). This means that oCam firmware is installed and working fine as an UVC camera.
- "Cypress FX3 USB BootLoader Device" under "Universal Serial Bus controllers". This means that oCam firmware is erased but Windows FX3 USB driver is installed and working so that you can download a firmware to oCam.
- "WestBridge" under "Other devices". This means that neither oCam firmware nor Windows FX3 USB driver is installed.

We would recommend the following procedure to check and re-install the Windows FX3 USB driver for downloading or updating the oCam firmware;

For Windows 7,
1. Connect the oCam to check if it appears under the "imaging devices".
If you have erased the firmware successfully, it should not appear.
2. If you see "Cypress FX3 USB BootLoader Device" under "Universal Serial Bus controllers", the oCam firmware is erased and the FX3 USB driver is installed and is working.
If you want erase the driver and refresh it, right click on "Cypress FX3 USB BootLoader Device" and uninstall it with "Delete the driver software for the device" checked.
3. Disconnect the oCam and reconnect it to check if the FX3 USB driver is deleted.
You should see "WestBridge" under "Other devices".
4. Right click on "WestBridge" and update the driver by selecting the folder "x64" or "x86" under "Drivers for FX3/Win7" depending on your system type.
5. Disconnect the oCam and reconnect it to check if the FX3 USB driver is installed.
You should see "Cypress FX3 USB BootLoader Device" under "Universal Serial Bus controllers".
Now you are ready to install the oCam firmware using the "UpdateFW" executable.

For Windows 10,
1. Connect the oCam to check if it appears under the "camera".
If you have erased the firmware successfully, it should not appear.
2. If you see "Cypress FX3 USB BootLoader Device" under "Universal Serial Bus controllers", the oCam firmware is erased and the FX3 USB driver is installed and is working.
If you want erase the driver and refresh it, right click on "Cypress FX3 USB BootLoader Device" and uninstall it with "Delete the driver software for the device" checked.
3. Disconnect the oCam and reconnect it to check if the FX3 USB driver is deleted.
You should see "WestBridge" under "Other devices".
4. Right click on "WestBridge" and update the driver by selecting the folder "x64" or "x86" under "Drivers for FX3/Win10" depending on your system type.
5. Disconnect the oCam and reconnect it to check if the FX3 USB driver is installed.
You should see "Cypress FX3 USB BootLoader Device" under "Universal Serial Bus controllers".
Now you are ready to install new firmware using the "UpdateFW" executable.

[Download Link to USB Driver]
https://goo.gl/ViBCjb